Introduction
Mail Genie ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Mail Genie service, which provides AI-powered email filtering for Gmail ("Service").
We take your privacy seriously. Please read this Privacy Policy carefully. By using our Service, you consent to the data practices described in this policy.
Information We Collect
Information You Provide
When you register for and use our Service, we collect:
- Your Google account profile information (name, email address, profile picture)
- Your OAuth access and refresh tokens (to access your Gmail account)
- Payment information (processed securely through Stripe)
Gmail Data We Access
To provide our email filtering service, we access the following Gmail data:
- Email metadata (sender, recipient, subject, date, labels)
- Email content (body text and thread context for classification)
- Attachment information (file names, types, and sizes - not content)
- Gmail labels and folder organization
Mail Genie fetches email content when needed for classification rather than creating new stored copies of raw message bodies. We retain limited settings, policy, processing, and correction records as described below.
Service Data We Store
We collect and store the following data to provide and improve our Service:
- Your account settings and email filtering preferences
- Email processing statistics (number of processed, archived, and kept emails)
- Machine learning data (user-specific patterns from your email corrections to improve your personal classification accuracy only - never used for generalized AI/ML model training)
- Always-keep sender email addresses (senders you designate as always important)
- Billing and subscription information
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our email filtering Service
- Process and classify your emails according to your preferences
- Apply labels to your Gmail messages (processed, black_hole, always_keep)
- Archive emails that don't require your attention
- Personalize your experience based on your preferences and feedback
- Create and update custom AI prompts tailored to your email patterns
- Process payments and manage your subscription
- Analyze usage patterns to improve our Service (using anonymized data only)
- Respond to your support requests and inquiries
- Send important service-related communications
- We do NOT use your Gmail data or any data obtained through Google Workspace APIs to develop, improve, or train generalized AI or machine learning models
Third-Party Services
Our Service uses the following third-party services:
- Google Gmail API: To access and manage your emails. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
- TypeSafe Jev and Anthropic Claude: Relevant email content is sent through Vercel AI Gateway to TypeSafe Jev for classification with zero data retention requested. Anthropic Claude receives representative examples for setup and evidence-backed learning.
- Stripe: For secure payment processing. We do not store your credit card information.
- MongoDB Atlas: For secure database storage of user settings and tokens.
- Vercel: For application hosting and the AI Gateway used to route model requests.
Google API Services User Data Policy Compliance
Limited Use Disclosure
Mail Genie's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:
- We only request access to the Gmail data we need for our Service's core functionality
- We do not sell your Gmail data or any user data received through Google APIs
- We do not use your Gmail data or user data received through Google APIs for advertising purposes
- We do not share your Gmail data with third parties except as described in this Privacy Policy
- We do not use your Gmail data or user data received through Google APIs to target ads to you
- Gmail data is only accessed by our automated systems and authorized personnel for support purposes with your consent
- We do not allow humans to read your emails except with your explicit consent for support purposes
- We do not use Gmail data or any data received through Google APIs to develop, improve, or train generalized AI or machine learning models
Use of Data for AI and Machine Learning
Our AI/ML Data Practices
Mail Genie does NOT use data obtained through Google Workspace APIs to develop, improve, or train generalized AI or ML models.
Here's how we actually use AI and machine learning:
- User-Specific Classification Only: We use AI solely to classify your individual emails based on your personal preferences and corrections.
- Complete Data Isolation: Each user's data is completely isolated. Your email patterns are never combined with other users' data.
- No Model Training: We do not train, fine-tune, or improve any generalized AI models using your data.
- Limited Learning Data: We retain at most the latest 200 correction records within 90 days for that user's filtering policy.
- Third-Party AI Usage: Relevant email content is processed by TypeSafe Jev through Vercel AI Gateway for classification and by Anthropic Claude for setup and learning. Gateway email requests use configured zero-retention routing; provider terms govern their processing.
- No Research or Development: Your Gmail data is never used for AI research, model development, or creating new AI capabilities.
In simple terms: The AI in Mail Genie works FOR you, not FROM you. Your data helps personalize your own email filtering experience and nothing else.
Data Security
We implement appropriate technical and organizational measures to protect your information:
- All communications with our Service are encrypted using SSL/TLS
- OAuth tokens and sensitive data are securely stored with encryption at rest
- Access to our systems is restricted to authorized personnel only
- New raw email body copies are not stored; limited correction evidence and legacy retained fields may include message details
- Operational monitoring
- Secure payment processing through Stripe's PCI-compliant infrastructure
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain different types of data for different periods:
- Email Content: We do not permanently store new raw email body copies. Content is fetched when needed for processing.
- OAuth Tokens: Stored securely until you revoke access or delete your account.
- Account Settings: Stored until you delete your account.
- Processing Statistics: Stored to provide you with usage insights, deleted when you delete your account.
- Correction and policy evidence: We retain at most the latest 200 correction records within 90 days. Policy and action history is bounded and retained for up to 90 days for review and rollback.
- Billing Information: Minimal account-linked acceptance and cancellation evidence is retained in a restricted store for the longer of three years after acceptance or one year after subscription termination. Active subscription evidence remains while billing continues. It contains no email content, OAuth tokens, card details, checkout client secrets or extra age, IP or device data. AI-only consent records are deleted with the account. Abandoned anonymous signup records expire after 24 hours.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access information we have about you
- The right to rectify, update, or delete your information
- The right to data portability
- The right to withdraw consent at any time
- The right to object to processing of your personal data
- The right to restrict processing in certain circumstances
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Account Deletion and Data Removal
Complete Account Deletion
You have full control over your data and can permanently delete your Mail Genie account at any time through your account settings.
What Gets Deleted
When you delete your account, we permanently remove:
- Your account and profile information
- All email processing preferences and settings
- Machine learning data and custom AI prompts
- Processing statistics and history
- Always-keep senders list
- AI-only consent records. Gmail label cleanup is best effort and can fail when access is revoked or unavailable.
- All OAuth tokens and access permissions
What Remains Unchanged
Account deletion does NOT affect:
- Your email messages remain in Gmail; deletion does not restore archived messages
- Your Google account (remains active and unchanged)
- Any other Google services or data
How to Delete Your Account
- Sign in to your Mail Genie account
- Open Account → Account settings from the dashboard
- Click "Delete Account" in the Danger Zone
- Follow the confirmation steps
- Owned Mail Genie subscriptions are cancelled immediately before application data is purged. Cancellation failure keeps a retryable deletion record; incomplete cleanup can be resumed. Limited financial evidence remains as described above.
⚠️ Account deletion is permanent and cannot be undone. There is no way to recover your account or data after deletion.
Revoking Access
You can revoke Mail Genie's access to your Google account at any time by:
- Visiting Google Account Permissions
- Finding Mail Genie in the list of connected applications
- Clicking "Remove Access"
You can also delete your account directly from our Service settings, which will cancel owned subscription billing before removing application data, with limited financial evidence retained.
Payment and Billing
Mail Genie is a paid service at $2 per month. Payment processing is handled securely by Stripe:
- We do not store your credit card information on our servers
- All payment data is processed securely by Stripe using industry-standard encryption
- You can update or cancel your subscription at any time through your account settings
- Billing information is retained as required by law for tax and accounting purposes
Children's Privacy
Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete this information immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your data receives an adequate level of protection.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending you an email notification for significant changes
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Mail Genie Support
Email: john+support@analyticappetite.com
We typically respond to privacy-related inquiries within 48 hours.